Returns & Refunds

 

 

UK Returns

 

We hope you love your purchase, but if you are not entirely happy with your purchase you can return your item within 14 days of delivery to be eligible for a full refund.

 

Make sure the item is returned new and unused in its original tags still attached. Please return item in their original packaging. Please use return labels provided and use a trusted recorded delivery service. illicia does not take responsibility for damage that occurs during the return process. Please make sure the item is well protected when returned to us.

 

Please allow 10 working days from the receipt of your return for us to process a refund. We will refund the same card in which you made your original purchase.

 

Send returns to;
Illicia Limited
149 Scrubs Lane
White City
London
NW10 6RH

 

UK Exchanges

 

Unfortunately, we do not offer any exchanges currently. You will need to return your item for a full refund and then place a new order on illicia website.

 

 

International Returns

 

We hope you love your purchase, but if you are not entirely happy with your purchase you can return your item within 28 days of delivery to be eligible for a full refund.

 

Make sure the item is returned new and unused in its original tags still attached. Please return item in their original packaging. Please use return labels provided and use a trusted recorded delivery service. illicia does not take responsibility for damage that occurs during the return process. Please make sure the item is well protected when returned to us.

Please allow 10 working days from the receipt of your return for us to process a refund. We will refund the same card in which you made your original purchase.

 

Send returns to;
illicia Limited
149 Scrubs Lane
White City
London
NW10 6RH