Illicia Privacy Statement

At illicia, we take your privacy rights seriously. The follow statement describes how we collect, use and protect your personal information when you visit our website:

  1. WHAT INFORMATION WE COLLECT

When you visit our website, we automatically receive your IP address, which provides us with useful information about your browser and operating system. Furthermore, when you make a purchase from our website, we will collect your personal information such as your name, telephone number, email address and home address as part of the buying/selling process.

Should you choose to sign up for our newsletter, we will also collect your email address

  1. WHAT WE DO WITH YOUR INFORMATION

We use the information collected to improve our website, facilitate online shopping, and to improve your online experience. We may also use your information for research purposes, but do so in a way that does not identify you personally.

Where you have provided your email address, we will use it to send you promotional materials, details of our latest offers, announcements and newsletters. Should you no longer wish to receive such information, you can unsubscribe at any time.

We will never share your details with any third party.

  1. GIVING YOUR CONSENT

When you make a purchase on our website, and provide us with personal information including your name, address, and credit card information, we imply that you give us your consent to collect and use this information to complete a transaction, and for that specific reason only.

You may withdraw your consent at any time, by contacting us via our website, or writing to us at:

Illicia Limited
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ

  1. DISCLOSURE

We may, if required to do so by law, or if you violate our Terms of Service, disclose your personal information to the relevant parties.

  1. WordPress

The illicia online store is hosted by WordPress, who provide us with the e-commerce platform that allows us to sell our products to you online. Any data you provide is stored securely on WordPress databases, on secure servers with firewall protection.

When you make a payment via the payment gateway on our website, WorldPay stores your credit card data, but only for as long as necessary to complete your purchase transaction. Sensitive credit card data is encrypted through the Payment Card Industry Data Security Standard PCI-DSS, and deleted once your transaction is completed.

PCI-DSS as managed by the PCI Security Standards Council, helps ensure the secure handling of credit card information online. This is supported by all global brands such as Visa, MasterCard, American Express and Discover.

  1. 3RD PARTY SERVICES

Any third-party service providers we use will only collect, use and disclose your personal information to the extent necessary to allow them to perform the services they provide to us.

However, some 3rd party providers including payment gateways and payment transaction processors are governed by their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. Once you leave our online store or are redirected to a third-party website or application, you are no longer governed by this Privacy Statement or our website’s Terms of Service.

  1. LINKS

When you click on links on our online store, you may be directed away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements carefully.

  1. SECURITY

We take all reasonable precautions to protect your personal information and prevent loss, misuse, unauthorised access, and disclosure.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL), and while no method of transmission over the Internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

  1. USE OF COOKIES

We may use cookies throughout our website, if you are uncertain or do not wish to use cookies then please close the browser window and do not use our website.

  1. CHANGES TO THIS PRIVACY STATEMENT

Illicia reserves the right to change or modify this privacy statement at any time. We therefore recommend you review if frequently. Any changes made will take immediate effect. If we make material changes to this statement, we will notify you that it has been updated, and make you aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

  1. CONTACT INFORMATION

If you have any questions regarding this privacy statement, or would like to contact us to update your personal information or register a complaint, please contact us on the details below:

Illicia Limited
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ